These Terms and Conditions (“Terms”) govern all quotations, offers, activities, orders, agreements, and deliveries of services or products by or on behalf of VegaLink (“VegaLink,” “we,” “our,” or “us”). By engaging with VegaLink, you (“Customer,” “you,” or “your”) agree to these Terms in their entirety. No supplementary or deviating general terms of the Customer or third parties shall apply unless expressly agreed in writing by VegaLink. These Terms may only be amended or waived by a written agreement signed by an authorized representative of VegaLink.
Definitions
For purposes of these Terms, “VegaLink” refers to VegaLink LLC., a corporation incorporated under the laws of the United States, having its principal place of business in the state of New Jersey, and registered with the appropriate state authorities. “Customer” means the party that has entered into an agreement with VegaLink for the provision of services or products. “Parties” collectively refers to VegaLink and the Customer. “Consumer” means a Customer who is an individual acting for personal, non‑commercial purposes. “Programs” refers to any paid training program or digital course offered by VegaLink.
Applicability
These Terms apply to all interactions between VegaLink and the Customer, including but not limited to inquiries, quotations, offers, proposals, and any resulting agreements. Any deviation from these Terms shall only be valid if expressly agreed upon in writing by an authorized representative of VegaLink. By placing an order, accepting an offer, or otherwise engaging VegaLink for services or products, the Customer acknowledges that no other terms, whether proposed orally or in writing, shall amend, add to, or supplant these Terms unless expressly agreed in writing by VegaLink.
Prices
All prices quoted by VegaLink are denominated in United States Dollars (USD) and are inclusive of applicable sales taxes unless otherwise indicated. VegaLink reserves the right to adjust, modify, or discontinue its pricing for any service or product at any time without prior notice, provided that any price changes for services under an existing agreement shall be communicated to the Customer before the effective date of such change. Where a fixed price has been agreed in writing for a particular service, such price shall remain in effect for the duration specified in the agreement and may not be adjusted, except as agreed in writing by VegaLink. VegaLink retains the right to review and adjust pricing annually; any such adjustment shall be communicated to the Customer at least thirty (30) days prior to the effective date of the increase. In the event of a price increase for Consumers, the Consumer may terminate the agreement by providing written notice to VegaLink within fifteen (15) days of receipt of the notice of increase.
Payments and Payment Terms
The Customer shall fulfill all financial obligations to VegaLink in accordance with the agreed payment terms or payment plans. Unless otherwise agreed in writing, all payment terms are considered fatal terms, entitling VegaLink to declare the Customer in default without the need for a reminder if payment is not received by the due date. VegaLink may require full or partial payment in advance or adequate security for the total amount payable prior to commencing any service or delivering any product. The Customer acknowledges that timely payment is an essential condition for VegaLink’s performance under any agreement.
Consequences of Late Payment
If the Customer fails to pay any amount when due under these Terms or under any agreement, VegaLink shall be entitled to charge interest on the outstanding balance at a rate of two percent (2%) per month for non‑commercial transactions and eight percent (8%) per month for commercial transactions, calculated from the date the Customer is in default until payment in full is received, with any partial month counted as a full month. In addition to interest, the Customer shall be liable for any and all reasonable costs of collection and shall indemnify VegaLink against any losses, damages, or expenses incurred as a result of the Customer’s failure to pay when due, including attorney’s fees and court costs. VegaLink may suspend performance of its obligations and withhold delivery of any pending services or products until the Customer’s outstanding balance is paid in full. In the event the Customer becomes insolvent, files for bankruptcy, is subject to attachment, or otherwise suspends payment, all sums due to VegaLink shall become immediately payable. If the Customer refuses to cooperate in the performance of the agreement, the Customer remains obligated to pay the agreed price in full.
Right of Recovery of Goods
If the Customer is in default of any payment obligation, VegaLink may invoke its right of recovery with respect to any delivered goods not yet paid for in full. VegaLink may effectuate this right by providing written or electronic notice to the Customer, whereupon the Customer shall make such goods available for collection at VegaLink’s discretion. All costs and expenses incurred by VegaLink in recovering or returning goods shall be borne by the Customer.
Right of Withdrawal
Due to the digital nature and confidentiality of VegaLink’s Programs, no right of withdrawal is offered once the agreement has been entered into and access to the Program has been granted. By registering for a Program, the Customer acknowledges and agrees that they waive any statutory right of withdrawal upon digital delivery and commencement of the Program.
Settlement
The Customer expressly waives any right to offset, withhold, or set off any amounts owing to VegaLink against any claims that the Customer may have against VegaLink, whether related to the same transaction or otherwise.
Guarantee
Insofar as VegaLink provides professional services, such services are rendered on a best‑efforts basis only. VegaLink does not warrant any specific outcome or result, and all obligations under any agreement for services shall be best‑efforts obligations, not obligations of result. VegaLink shall, however, use commercially reasonable efforts, skill, and care in the performance of any services rendered.
Performance of the Agreement
VegaLink shall perform all obligations under any agreement in accordance with the requirements of good professional practice and applicable industry standards. VegaLink reserves the right to engage third‑party subcontractors to perform any portion of the services, provided that VegaLink remains responsible for ensuring that such subcontractors perform in accordance with these Terms. The performance and timing of any services shall be subject to mutual consultation, written confirmation of the scope, and receipt of any required upfront payments or deposits by VegaLink. Any change in scope or schedule must be agreed in writing, and any additional costs or adjustments in timing resulting from such changes shall be borne by the Customer.
Duration of the Service Agreement
Unless otherwise expressly agreed in writing, any agreement for services between VegaLink and the Customer shall have a term of one (1) year from the effective date of the agreement. If a specific timeline for completion of certain activities is provided, such timeline is not a strict deadline unless explicitly stated otherwise in writing. Should VegaLink fail to meet a specified timeline, the Customer must provide VegaLink with a reasonable written notice stating a new deadline before exercising any right to terminate the agreement or seek damages.
Intellectual Property
All intellectual property rights, including but not limited to copyrights, patents, trademarks, trade secrets, service marks, moral rights, design rights, and other proprietary rights in any materials, deliverables, software, documentation, reports, data, or any other work product developed, prepared, or delivered by VegaLink, whether under these Terms or any agreement, shall remain the sole and exclusive property of VegaLink, unless otherwise agreed in writing. The Customer is granted a non‑exclusive, non‑transferable, revocable license to use any deliverables or materials provided by VegaLink solely for the Customer’s internal business purposes in accordance with the terms of the relevant agreement. The Customer shall not modify, reproduce, distribute, create derivative works from, or otherwise exploit VegaLink’s intellectual property except as expressly authorized in writing by VegaLink. All rights not expressly granted under these Terms are reserved by VegaLink.
Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions of these Terms shall remain in full force and effect and shall be construed so as to best effectuate the intent of the parties.
Governing Law and Jurisdiction
These Terms and any agreement to which they apply shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of laws principles. Any dispute, controversy, or claim arising out of or relating to these Terms or any agreement, including without limitation disputes regarding the formation, validity, interpretation, performance, breach, or termination thereof, shall be submitted to the exclusive jurisdiction of the state and federal courts located in New York County, New York. The Customer and VegaLink each hereby consent to the personal jurisdiction and venue of such courts.
Contact Information
For any questions, notices, or communications related to these Terms, the Customer may contact VegaLink through the Contact Us page of the website
Entire Agreement
These Terms, together with any agreements, amendments, or exhibits expressly referenced herein, constitute the entire agreement between VegaLink and the Customer concerning the subject matter hereof and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter.
By engaging with VegaLink, the Customer acknowledges that they have read, understood, and agreed to be bound by these Terms and Conditions in their entirety.